Quiet, punctual, London born
BRZ Chauffeurs is a London private hire company for people who would rather not think about getting there.
Our standard
What you can expect from us
- On time, every timeChauffeurs arrive ahead of the booked time. If anything changes, you hear from us first.
- A fare that does not moveThe price we quote is the price you pay. No surge pricing, no surprises.
- DiscretionConversations in our cars stay there. Chauffeurs take your lead on whether to talk.
- Experienced chauffeursProfessional, smartly dressed drivers with an expert knowledge of London's roads and venues.
- Background checkedEvery chauffeur passes a DBS criminal record check before joining our team.
- Insured and safeFull hire and reward insurance and regular vehicle inspections across the fleet.
Where we go
London and beyond
We are based in London and cover the whole of Greater London, every major airport and long-distance journeys across the UK.
Questions
Before you book
How far in advance should I book?
As early as you can, especially for airport runs and events. We can often help at short notice, so call us if your plans change on the day.
What happens if my flight is delayed?
We track your flight and adjust your pick-up time automatically. Delays are not charged as waiting time.
Is the quoted fare final?
Yes, in most cases. Your fare includes parking, tolls, congestion charge and free waiting time: up to 1 hour at airports and international stations, and 15 minutes at any other address. The fare can change if waiting goes beyond those times, or if you change the journey, for example by adding a stop.
Do you provide child seats?
Yes, on request and at no extra charge. Tell us the child’s age and weight when you book.
How do I pay?
By debit or credit card when you book, by bank transfer or in cash. Customers with an account approved by our team can pay on monthly invoice. We agree how you will pay when you book.
What is your cancellation policy?
Cancel 24 hours or more before pick-up for a full refund. Between 12 and 24 hours before, you receive a 50% refund. Less than 12 hours before, the full fare is payable. See our terms and conditions for details.